1K Seating Assignment Issues
Just booked my first two flights with the new integrated system and noticed a rather annoying little glitch:
I am a 1K member and on an International B Economy fare from IAH-AMS the system automatically gives me row 42 while there are countless seats open in the former Elite rows.
I was signed in at the time, so there should have been no other issues.
My travel agent book me another International B fare from AMS-EWR and it did the same thing...Back of the bus.
In addition, my reservation contained no personal travel information, even though my MP number was correctly entered.
I hope they sort this out, as it should not be so much of an issue to allocate Premier members with good Y seats especially if they are paying B fares for them. How hard can that be?
Must give credit where credit is due though: My OP account had been misaligned for weeks, consistently missing Elite qualification points, after this weekend everything is perfect, all flights are correct.