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Old Mar 6, 2012 | 11:32 pm
  #1  
texas gold
All eyes on you!
20 Years on Site
 
Join Date: Apr 2004
Location: Texas
Programs: Mileage Plus Star Alliance
Posts: 381
1K Seating Assignment Issues

Just booked my first two flights with the new integrated system and noticed a rather annoying little glitch:

I am a 1K member and on an International B Economy fare from IAH-AMS the system automatically gives me row 42 while there are countless seats open in the former Elite rows.

I was signed in at the time, so there should have been no other issues.

My travel agent book me another International B fare from AMS-EWR and it did the same thing...Back of the bus.

In addition, my reservation contained no personal travel information, even though my MP number was correctly entered.

I hope they sort this out, as it should not be so much of an issue to allocate Premier members with good Y seats especially if they are paying B fares for them. How hard can that be?

Must give credit where credit is due though: My OP account had been misaligned for weeks, consistently missing Elite qualification points, after this weekend everything is perfect, all flights are correct.
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