FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 6, 2012 | 9:44 pm
  #1266  
cardinal98
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Join Date: Dec 2010
Location: SFO
Programs: UA 1K MM
Posts: 86
Lightbulb Feature Request: Disable On-Hold advertising

Feature Request: After a caller has listened to the United hold messaging at least 5 loops, allow them to press * and enjoy the Gershwin in peace.

This will result in more calm customers once, after an hour or so, they reach the poor CSR.
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