Originally Posted by JCM9608

Was nominated in Oct/Nov to be a Million Mile Companion and was told by Premier Executive Customer Service on January 28 that this would be in full swing on March 3 so I decided to book United for a lot of traveling I was going to be doing in mid March - May. My travel commences on March 11 and obviously, my MP profile page still doesn't show this status which reflects the recent postings about how it won't be reflected until mid-March when the new credentials are sent out.

My gripe is that I have to pay a crap ton of luggage fees now, both ways, for who knows how long until this issue is fixed. I made the decision to book with UA based on the program commencing March 3 and now I just feel really misled! Is there any way to avoid this?

I tried calling the elite MP customer service number and the agent tried to do something about it but she mentioned the system was down and she wanted me to call back in a few hours. She speculated that if I gave my MP# to the agent at check-in, they would be able to waive the luggage fees but I told her if I had no "official" status displayed on my profile, why would they waive it? She then said to have them call UA directly to get that taken care of at the counter if they give me trouble but I wanted more than that--Some type of confirmation or something.

How exhausting! Anybody have any tips, recommendations, or answers? Thanks in advance!