FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 6, 2012 | 8:54 am
  #1123  
DasKitty
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: Chicago, IL
Programs: UA 1K MM (sob...former GS), Marriott Platinum, Hyatt Explorist
Posts: 237
lap infant messing up seat changes

I have an award ticket booked for ORD-HKG coming up on 3/20 and have been trying to get better seats for my wife and I, and ever since the systems merge I can't change her seat as our infant is attached to her record. united.com says we have three seats (only two occupied of course as the infant is on our lap), and when I go to select new seats her new selection doesn't hold. I've tried various permutations (eg, selecting three seats for us, or clicking the same seat twice, etc) and get either error messages or, when I hit 'continue,' just have her seat revert to the old assignment.

I realize in the grand scheme of things this is a relatively minor issue, but as we're talking about a 14+ hr flight, it would be nice to get out of the middle seats we're in at present.

anyone else seen this? And yes, I realize we're somewhat insane to bring an infant on that flight.
DasKitty is offline