FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 6, 2012 | 8:03 am
  #1112  
ORD-LIH
 
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
I'm missing redeemable miles
I'm missing premier qualifying miles
I'm missing premier qualifying segments
I'm missing global upgrades
I'm missing regional upgrades
I'm missing lifetime miles

All around, a resounding success. It would be nice if United would acknowledge what a failure this has been. They can send me three e-mails a day pushing cruises (when I've never taken, nor intended to take a vacation on a floating hotel) but they can't send me a note to let me know "sorry we've totally messed this up, give us a few weeks and come back and we'll have fixed everything". Leaving issues like missing upgrades unaddressed for days is poor form. Don't worry though, it only impacts your most frequent flyers and will only be really frustrating to those who have trans-con or international tickets to book/upgrade. So, you know, take your time.

Last edited by ORD-LIH; Mar 6, 2012 at 8:15 am
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