Another issue (not sure if already reported)...

When I checked in (online) for the last leg of my SYD-TVC flights this morning (ORD-TVC flight), my seat was unexpectedly changed to the worst seat on the plane (in the very last row), instead of what I had originally selected.

During online checkin, I tried to change my seat to an open E+ exit row seat, but the system then said I would have to pay $29 (and it proceeded to ask for my credit card info), even though I am a 1K, and my online united account correctly listed me as a 1K.

This was extremely annoying, and obviously I did not pay, and was stuck with the last row seat (since there were no other seats left aside from 2 E+ seats). My online printed boarding pass did not list me as 1K on today's flight (even though it did eventually list me as a 1K on yesterday's SYD-LAX-ORD boarding passes).

Luckily, when I got to the airport, the exit row seat was still available, and the checkin desk agent was able to assign me the seat, and get the 1K to appear on my new boarding pass...

These issues are extremely frustrating, to say the least.

Yesterday, nobody (gate agents, united club staff) was able to manually add my name to the first class upgrade list for the LAX-ORD flight (#840), which was also ridiculous (especially since I was connecting from a ~13+ hour flight from Sydney)!!!! (they all tried, and said that they "knew how to do this on the old united system", but could not figure out how to do it on SHARES...)