For the last three years I have placed all three names I have, First, Middle, Last, on all of my I. D. accounts, passports, Drivers licenses etc. per TSA. Now The new United cannot move my three names to my new MP account.The new United can only do a middle initial with the Shares system. I have many upcoming itineraries booked with three names. Will I get credit for the trips? The new MP account only has my first and last name. I asked MP on the phone to add the middle name. They agreed to add the middle initial, then just hung up, not making the change.

scorecard: Lost two Regional upgrades, a middle name, ability to check in online, ability to see if I am upgraded at 96 hours; and I hear the mantra, it could have been worse. Of course; and it could have been, and should have been better. We have a problem Houston!