FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 5, 2012 | 3:03 pm
  #995  
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Join Date: May 2006
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Originally Posted by rambutan
Anybody else unable to log in, getting the message, ! Please contact the MileagePlus Service Center for assistance with your account? Immediately after the cutover this weekend, I logged in a few times successfully. But in the last 48 hours I get this message so I'm effectively locked out of my account. Have waited 2 hours on call center hold and gave up.
Hi rambutan, in some cases we're seeing this happen to customers who changed their PIN/password in the system on March 3rd. We're working to resolve this issue. I don't know if you're in this same situation, but, if you'd like to PM me your account number we'd by happy to research this further.

Shannon
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