Originally Posted by
abrelosojos
Can someone tell me the best way to get through to their award reservation people? My friend (1K) has his reservations completely messed up and unticketed now and has waited 5 hours and 4 hours today to speak to someone. His mobile phone company automatically drops the call he believes after a length of time.
Thoughts?
Right now, he calls 1-800-UNITED-1 and does Mileage Plus > Award Res > MP Number (new CO)
Thanks a lot.
Perhaps he can try the 1K phone number, instead?