Originally Posted by
FormerAmtrakTraveler
Can you double confirm you cleared into ON on Sunday, for flight Thu in a 2-class PMUA aircraft? If so, then this is proof those of us waitlisted in ON don't have to worry about getting this fixed and moving it to R.
Originally Posted by
rch4u
I'm still very concerned about the R vs. ON mess. I have a waitlisted upgrade (says ON inventory) for Friday on IAD-SAN (757 with 16 open seats). The inventory should be R - ON isn't even listed as an available fare class since it's a two cabin plane. Who wants to be I get passed over on the upgrade?
Hi
FormerAmtrakTraveler and
rch4u, we should know more about this issue mid-day and will update the master thread with the latest status.
Originally Posted by
GoAmtrak
I just updated my settings for flight status notifications. The confirmation page has headers for "Email notification delivery preferences" and "Phone
cotidication delivery preferences". Hmm, cotidication, sounds vaguely French.
Hi
GoAmtrak, thanks. We’ll get this content corrected.
Originally Posted by
kb1992
To UA Insider: PMUA issued various e-certificates. However, after 3/3 we ran into some troubles. 20% off systemwide e-certificates are rejected; Dollar off e-certificates: now only allows round trip even though the T&C permits one-ways: 10. Valid Routing: Roundtrip or One way only. Circle trips, or trips with multi-city itineraries are not permitted. You must follow a permitted routing. Could you take a look? Thanks.
Originally Posted by
domesticated
Hi, I tried two certificates (one for $200 and the other for $250). Although they seem to work for roundtrip, the new United.com refuses to accept them for one way. Can it be a bug in the system? Thanks a lot! EDIT: Just saw that kb1992 reported the same problem -- sorry for double-post, but just to give one more data point.
Hi
kb1992 and
domesticated, appreciate you sharing your scenarios. I will add this to the master list and will update a status as soon as we know more.
Originally Posted by
linsj
My ORD-SFO flight tomorrow has shown as 767-300 since I booked it--and is still listed as that. But when I checked seats last night, the seat map showed as a 757-200. Then the map changed to a 767 and now it's a 757 again. Can't get through on the phone line to check. So do I believe the type of plane or the seat map? With the plane type, my 3F seat is an aisle; but with the current seat map, it's a window. I wish the website would make up its mind!
Hi
linsj, what time is your flight departing? If you’d like to PM us the time, we’d like to look at this example a little closer.
Originally Posted by
demosthenes1
Are we really sure the CPU process is working? I now have four flights inside my windows with R>0 and no indication from the seat maps that anyone is getting upgraded. I know--this is the new normal for these systems, but after 18 hours you'd think that something would have budged on at least one of them.
Hi
demosthenes1, if you can PM me with your confirmation number, we’d like to research this further.
Originally Posted by
GlobalSTL
You build a website that does not allow me to book flights required (i.e. star alliance + ua) and then I can't even ring in and speak to an agent. I realize these are early days - but building an IVR that validates ONLY ON ZIP CODE -- please! Worst business decision for a global airline ever. I am very patent but this is becoming maddening. All of a sudden our top notch service has degraded overnight. Hoping for a quick recovery back to the top.
Hi
GlobalSTL, on united.com you can select the “Advanced Search” link from the home page and then use the “Multiple Destinations” option to create a customized routing if you’re wanting to book specific flights. This includes the ability to book both United and Star Alliance operated flights. If there are any particular flights you are unable to find online, please let us know and we’ll b be happy to look at any specific examples.
Shannon