My EQM with CO in 2011 is >110000; today when I logged in, my status was surprisingly "Premier Silver". I called the elite line (not sure I was being transfered to the Platinum desk) but the agent said she could not do anything due to the current integration and I have to wait for the system to update. What is even worse is that since my status is Premier Silver, she will not waive the change fee for an award ticket I want to make a change, even though both she and I can say that my EQM as of 12/31/2011 is >110000.

In 2011, I used my CO account exclusively (starting as Platinum) for EQM and miles accural. I did not link my UA account with CO account until a few weeks ago since I have 0 balance in that UA account.

What a mess!

That also explains why I have not received the 1K card package as of now (Locate in Boston, MA area).