Originally Posted by
masoodflyer
I am premier silver and as of 6pm eastern, the customer service still says that their computers won't let them put in a request for an upgrade.
What type of upgrade? I requested a mileage upgrade for an upcoming (in May) international trip online yesterday evening. It is showing up as waitlisted. Observations/oddities from the process, the visa authorization is showing up as "CONTINENTAL AIRLINES INC" and the miles have not actually been deducted from my account yet.