FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 4, 2012 | 2:32 pm
  #793  
cyborg
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Reward Booking Tool Not Accurate for COS

Be warned - the merged CAL/UAL website now known as United.com does not correctly represent award bookings by Class of Service (COS).

For example: If you search a F award you will see saver award availability where the booking will be in C class for one or more segments.

The old Continental site would show a mixed class of service and disclose which segments were C or Y. The new "Frankensite" leads one to believe you have F availability and unless you look very carefully at subsequent web pages (and dive deep into the page data), you could end up with a lower class of service than advertised.

Cheers,

-Cyborg
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