FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 4, 2012 | 10:16 am
  #721  
SiliconValley1k
 
Join Date: Nov 2007
Location: ORD, IAD, SFO, LAX, DEN, and now IAH, EWR!
Programs: United Gold / 1.001 MM, Marriott Gold, SPG Platinum
Posts: 168
Anybody having any issues getting a RPU (old term is regional upgrade) or GPU (old term is systemwide upgrade) applied and or cleared (assuming inventory available) to a new or changed reservation for the future? I am flying a confirmed biz class upgrade Europe to USA here in a few days but want to change my ticket to travel a different day. Am worried (possibly unnecessarily) that I am entering myself into a host of problems and giving up a sure thing for very much an unsure thing! Any assurances that this still works would be most helpful.

Also a few more points:
1) Getting busy signals at the 1k line
2) Looks my existing future reservations, my in the middle of reservation, my upgrade balance, EQM, total miles, etc all transferred properly
3) did not lose any pre-assigned seats...phew!!
4) Not sure of a duplicate SWU pull. If they pull one for my return trip here in a few days (it already cleared and was pulled) than yes, they have pulled a duplicate SWU.

Overall: I give the IT integration team an A- or B+. Pretty decent job for a mega-complex integration. I work in the M&A field so my grading comes from a body of knowledge. That said, I feel sorry for the folks who lost key seat locations for LONG flights or got separated from young family members. This grading assumes they iron out the upgrade balances which I am sure they will soon.

Thanks!

SV1K
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