FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 4, 2012, 9:43 am
  #708  
chithua
 
Join Date: Mar 2012
Posts: 1
poor integration

i was really surprised to see that you opted for the continental look & feel and query system as it was quite inferior to what you previously had on united ... the UI is lacking, searching for flights is more difficult, account management is not as intuitive ... essentially it appears to me that you opted for clunkier code and an old UI when you had a better system already developed. i hope you realize this soon and make the switch back to the better website.
chithua is offline