Originally Posted by zombietooth

Frankly, this is not an acceptable solution. The reason that I pay my money 6 months prior to travel is so that I can get the seats that I want. Now, in a mere few hours of incompetence, I and dozens of others lose our seats and all we get is a "sorry".

Whoever grabbed my seats did it this morning, why can't you let them suffer instead since they have had the seats for less than a day while I had them for 4 months!? Who deserves the seats more? UA certainly must have everything backed-up from yesterday, how hard could it be to go back 24 hours and reassign us our seats?