FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 3, 2012 | 2:42 pm
  #502  
bmvaughn
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Originally Posted by BangkokTraveler
When checking in online just now, for int'l flight about 12 hours from now, it takes me through all the passport questions, then on the final ”print boarding pass”, it produces a page saying ”this is not a boarding pass”, and your documents must be verified by United representative at the airport.

Never had this before, I assume this is an integration issue? And I take it I am not checked in?
This was the standard on CO if your passport info had never been checked at the airport before - you had to actually show someone the passport at checkin. Was only required once and future itineraries were fine.

Probably the issue you are seeing.
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