FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 3, 2012 | 8:46 am
  #253  
Slurve30
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Join Date: Jan 2010
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Originally Posted by UA Insider
Hi Everyone,

I wanted to let you know that tickets upgraded with a Global Premier Upgrade, Regional Premier Upgrade or a Mileage Upgrade Award may initially display the message, “A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.” We’ll be running a process to synchronize these reservations automatically over the course of the next day, but, this process has not yet begun. Your flights will remain upgraded, but, in the new system, we need to take an additional step to match your reservation with your ticket (e.g. put it back in synch).

If your traveilng before this process runs, you won't be able to check in online, but, we'll be able to put your ticket back in synch and get you checked in at the airport.

This information has been added to the master thread in post #1 as well.

Shannon
Hi Shannon / UA Insider. Thanks for being so available late last night and early this morning to answer our integration questions.

My follow-up to this. Will anything need to be done for itineraries waitlisted with instruments? I have a ps flight coming up that are waitlisted and hopefully the integration didn't "knock me out of synch" thus trapping me on the waitlist....

Under view itineraries I do see the confirmed leg and the waitlisted leg just like I would under the previous united.com. I presume all is in order then?
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