Originally Posted by GlobalSTL

Thanks Shannon for investigating. Your approach around integrating customer insight and immediately being able to pass it on to technology teams need to be applauded. It is clear you have a direct line to the integration team - and they are clearly listening to what you are saying. While I am sure there will be lots of issues to iron out over the coming days - this approach is a sure way to close them out as quickly as possible.

Kudos once again for a job very well done!