Thanks Shannon for investigating. Your approach around integrating customer insight and immediately being able to pass it on to technology teams need to be applauded. It is clear you have a direct line to the integration team - and they are clearly listening to what you are saying. While I am sure there will be lots of issues to iron out over the coming days - this approach is a sure way to close them out as quickly as possible.
Kudos once again for a job very well done!