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Old Feb 28, 2012 | 10:48 am
  #125  
MikeFromMKE
 
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Originally Posted by amyandjesse
Apologies if I'm wandering into the conversation like a child. I couldn't find any answers to this issue when I searched. AFAIK, the Frontier website is not compatible with Safari, and there's no iPhone app? Really?
Tried to use site today. Continues to be horrible-- i.e. interminable page-loading times, wacky navigation, user-unfriendliness etc, as so many of you have noted. Even with Firefox the performance is abysmal.
Did they get some company based in their grandmother's basement in Iowa to design the site? No offense to Iowans. I mean, the smallest web design company in India, China or Ireland would've made it OS and iPhone compatible.
Sorry to vent. I'm going to go place my hand in a kitchen drawer and slam it hard a couple times. There, now I've forgotten the pain of using the Frontier website.
Don't use a mac?

All kidding aside, the F9 website has been a point of contention here for some time. I also get frustrated trying to use it on my smart phone or iPad, especially after landing and its difficult to look up gate information. YX had a mobile website briefly before they were shut down and it was hoped they would port it over, but that didn't happen.

As for your comments on web design, you'd be surprised at the spectrum of quality in our industry. F9 has improved their website slowly and the new design is much improved, but they also just did a major backend overhaul and I don't think they have a very big team doing it. I also don't think the money men at the top have prioritized investing in the website so it makes it tough on the developers to make do with what they are given.
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