Really annoyed....spoke with a MR agent several weeks ago and requested that my Megabonus be changed from the default (35K after 20 nights) to 1 free night for every 2 stays (max 3 free nights). They agreed and she even helped me make a reservation for the summer using the certain-to-be-earned cat 4 nights. In looking at my account online, I noticed that it still showed the points promo, so I sent an e-mail to customer service. Their response:
__________________________________________________ _________
Dear billycwhatup,

Thank you for contacting Marriott Rewards regarding the 2012 Spring MegaBonus Promotion. I see you are a Platinum Elite member. Thank you for your valued loyalty and continued patronage.

Our records indicate you are enrolled in the 2012 Spring MegaBonus Promotion that began February 1, 2012 and ends April 30, 2012. You have been selected to receive a bonus of 35,000 Marriott Rewards points when you stay a total of 20 paid nights. You can receive an additional bonus of 15,000 Marriott Rewards points, up to a maximum bonus of 50,000 points, when you stay a total of 25 paid nights. You may track your progress through our website at MarriottRewards.com.

Elite nights earned through other promotions that appear as non-stay nights in your account and timeshare owner stays during a designated owner week do not qualify for this promotion.

Please accept my apologies that we are unable to enroll you in an alternate 2012 Spring MegaBonus Promotion offer.

Thank you for choosing Marriott.

Sincerely,

REDACTED
Internet Correspondence Specialist
Marriott Rewards Guest Services
__________________________________________________ ____

Now on the phone - currently in my 10th minute of hold.