FlyerTalk Forums - View Single Post - Significant bedside manner changes at TSA?
Old Feb 26, 2012 | 12:41 pm
  #12  
chollie
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 48,888
Originally Posted by BearX220
Command and control is so discombobulated at TSA, I don't think you can point to a system-wide change in any direction. TSA culture is Balkanized by airport. Within the last few months I've had positive opt-out experiences at JFK and SEA, very negative and confrontational ones at PHX and, again, SEA. Some TSOs are cordial and reasonable, some definitely not. I don't think the top brass could orchestrate a "charm offensive" if they wanted to.
+1

I think some individual TSOs are getting tired of the groping, bored with the whole hassle. Life was easier for them, too, when it was 'just' WTMDs and wandings.

But there are still plenty of 'bad apples' around, and even at the FSD level, there's clearly no coherent control of what goes on.
chollie is offline