Originally Posted by
whatsd
I don't know why, but if you have a Qantas FF number, you can log into their site and see CX (and all other OneWorld) award availability no problem. But when I called AA to book the CX flights I wanted I was told it was a no go and the systems could be down for weeks.
Availability is not an issue here.
Have you followed the discussion on the latest situation? The problem is caused by CX system upgrade from their old reservation system to the Amadeus - ever since the system upgrade since Feb 13-14 weekend, CX has had major problems of all sorts. AA's inability to communicate with CX booking system is just a small piece of the major mess CX currently has. You can read about it on CX forum. At one point CX could not even sell revenue tickets even on its own website...