Originally Posted by
FriendlySkies
It's been 20 days since chat went offline, and 19 days since the last word from IB.
I've come to not expect much from IB, especially when chat goes down, but this is pretty crazy. I don't know what kind of business would allow problems to continue for almost three weeks without any updates on the issue, or the steps they are taking to prevent this from happening in the future.
Sorry folks -- the chat issue has been sent upstream, directly to our Unix team. I see recent activity on the tech ticket for this but... I'll be darned if I can decipher what exactly is happening. They know, though, and rest assured it's an active troubleshooting.
Paul