Where do you see this being a valid current offer? It's not showing on this page for me:
http://www.continental.com/web/en-US...s/airline.aspx
If you do a Google search it does find an old page from co.com that refers to the offer - is that what you're using as the basis for your argument?
http://www.continental.com/web/en-US...promoCode=A376
It certainly isn't something that is currently offered - you may want to save yourself any more time on hold. Other than that I'm not clear on what your complaint is.