Confused about upgrades to Central America
Currently I am sitting in the lounge in Houston.
Today I had a flight 2/21 SAN-IAH - M fare upgraded as I had hoped for.
Now the my flight on 2/22 IAH-SJO M fare hoping for an upgrade - I understand that the CPU (is that the right term?) should run for these flights, is that correct?
This ticket was booked on Continental.com using my Onepass account (Platinum level) - is it also true if there are seats available that these are auto-upgraded if it is M fare or higher?
This is where the confusion comes in, on the 2/22 flight, I am not upgrade, which is fine. However, I am not on the upgrade list. After talking to an agent, who was sure I could not get on the upgrade list until 24hrs before the flight.
Anyone have any insight to what could have happened ? and why I would not be on the upgrade list?
Any input would be greatly appreciated - moderators please feel free to move the thread to a more appropriate location.