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Thread: Today Only: $10 Off WGA RT fares through mid-March
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Old Feb 17, 2012, 11:44 am
  #9  
ursine1
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by Lyssa
Oddly enough I got this message:

Your reservation contains modifications that prevent you from changing it online. Please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). (SW301015-fO7lLV-tQGeNlpyw1Jim3A)

I guess I will just forget it this time, but take this as a learning experience going forward.
If you've ever contacted anyone at the telephone customer service about a reservation you can no longer make any changes to that reservation online. It's a bizarre oddity of Southwest's booking systems.
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