Originally Posted by paule123

Doing OLCI this morning, received error "We are unable to complete the check-in process as a valid eTicket coupon cannot be found"

Called CO Elite line, agent claimed it was probably due to using 15K mile F upgrade changing the class of service. Agent fixed res and emailed BP.

Hold time 5 minutes, and another 5 minutes for the agent to fix res.

Edit: Went to reprint boarding pass and while the "Loading destination highlights" was on screen, a pop up appeared with "DID I FAIL YET". I guess the CO IT dept. has some beta test code in there or something, LOL.