Originally Posted by
andy1022
could it be matter since im using the cell phone (with AT&T network, usa number) to call them? im not in canada right now.
Originally Posted by
travelbug38
May be that's the reason, you are actually calling from outside Canada. The 1-800 could be valid only calling from within Canadian phone lines i.e calls originating from Canadian area codes.
Originally Posted by
daniellam
From outside Canada (eg. in the US), use 1-800-233-2742 instead.
Also the non-tollfree number for CX in North American is +1 604 606 8888.
The Canadian number only works in Canada. In the U. S. you have to call the U. S. number. They are routed to the same call centre.