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Old Feb 15, 2012 | 6:20 pm
  #101  
oldyjiang
 
Join Date: Feb 2009
Programs: CX MPO DM
Posts: 28
Originally Posted by CX828
Is this necessary even if you have already done online check in with confirmed seat?
Sorry - I should have added: On the online check in, it would let me check in for the return flight but not the HKG-PEK leg. Presumably for the same reason - that the reservation and the e-ticket has somehow become disconnected - hence my airport check in. The service counter (all three of them that were trying to fix my problem) confirmed that I was not the only person with the problem that morning and was because of the system upgrade.
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