FlyerTalk Forums - View Single Post - Traveling with Pets on UA (In-Cabin or Cargo -- not ESA) {Archive}

Feb 14, 2012, 8:00 am

#6

FlyingNone

Join Date: Jan 2001

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Quote:

Originally Posted by kwildnj

http://pss.united.com/web/en-US/cont...s/default.aspx

This is the United Preview Site's section on pet transport. It appears to be updated for the post-3/3 world.

From the site:

Pets are accepted at the Continental QuickPac / United SPD Package counters at airports, a ticket counter if designated for QuickPac/SPD, or the cargo facility should the first two not exist.

In BOI, This would be the United Freight Facility. Hours are 5:30am-6:00pm M-F.
Station Information: http://unitedcargo.com/utilities/cp1...x=46&Reset.x=&

At OGG, This would be the Ticket Counter. Hours are 10:45am-9:15pm Daily.
Station Information: http://www.unitedcargo.com/utilities...x=28&Reset.x=&

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In the larger airports using QuickPak or (UA "SPDs") which are done at baggage claim offices, kennel carried pets will be handled there.
CSR's are being trained as we speak because normally, agents who bid that area (Baggage Claim) instead of working "in the operation", have not handled (processed) outbound kennels. What was done at the ticket counter will now be done at the baggage claim office (except in small airports where cargo handling is probably very close by anyway).

Pets-in-Cabin will still be processed at the ticket counter, although I can envision a rash of "service" and "emotional" (larger - ordinarily in a kennel) animals.