That's what my fellow American passenger said to me as we were chatting yesterday towards the end of our flight to LHR.

He actually assumed the product was an old one due for replacment soon...
I'm afraid not I replied, it's 3-4 years old, no more.

I know we've said this and repeated this may times here, but my flight yesterday just reminded me yet again how avarage LY are when it comes to their premium products (nothing wrong with Economy).

I actually find the First class seat hard and uncomfortable (more like you sit on it rather than in it, if you know what I mean...).

I was thinking about joshwex90's recent comment that LY First is an excellent Business class and I actually disagree.
I think it's a good business product but very far from being very good, never mind excellent.

Any of the Biz products I'm used to from BA's to LX's to CO's are far superior to LY's First, and it says a lot if one is sitting in their First seat on LY dreaming of another airline's Business product (in my case BA's CW...).

My issue is not with the soft product but with the hard product, and besides finding the seat not very comfortable the lack of privacy is what bothers me most.

Oh, and don't get me going about the food again...