FlyerTalk Forums - View Single Post - Will the 1K Desk/Call Center survive?
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Old Feb 12, 2012, 1:55 pm
  #3  
channa
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Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
On the Preview site where you can reprint your card, it shows the CO Elite phone number (though they use numbers instead of 866-what it spells).

Of course the number the 1K uses is a better number since it's 800 and ends with 000, so it probably costs them an extra $100 a year, so no wonder they appear to be going with the CO number.

If they use CO's IVR system, that will be another disappointment, as it's horrible.
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