Originally Posted by
oliver2002
Complain using this form:
http://www.lufthansa.com/us/en/Feedb...dbackType=FBCA and see what they respond. If you don't like what you hear, raise it with the LBA (Germanys FAA) here and see what they say:
http://www.lba.de/EN/CustomerService...er_Rights.html
That said, sometimes sh!t happens and there is not much the airline can do. If they did what was possible and feasible then its upto your personal ethics to ask for more. The legislation aims to educate the carriers that pretty much tell the customer 'go suck an egg' when things go bad.
Thank you, Oliver2002. I am not particularly worried about the compensation, it was simply a question to help me understand should I experience anything similar in the future.
I agree. Sh!t happens, and quite honestly, althought it meant I missed my connection in EWR to PDX, CO were very good in reaccommodating me to a later flight without penalty, and so I wasn't really that "put out" by it all.
I'm sure the airline couldn't have forseen the MX problem, and so I think they made the right decision to turn back. I would rather they did that, personally, even if it meant a forced overnight, than continue with the flight. I'm sure the pilots do not make these decisions lightly.