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Old Feb 10, 2012 | 1:01 pm
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BingBongBoy
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Join Date: Dec 2008
Location: Home: East Mids UK - Work (Base): Accra, Ghana.
Programs: BAEC: Silver - Marriott: Titanium
Posts: 12,086
CX MMB Access - Question?

Hi,

I have managed to get my CX booking reference numbers from a very helpful telephone agent today as they seem to have disappeared from Check My Trip and was on the CX website looking at the booking.

Parts of my booking information will not display unless I enter an e-ticket number from CX stock, starting 160-, however they are issued on BA stock, starting 125-... Is there any way of getting past this part?

I have to say, I was very impressed with the service from the agent on the telephone. I called the UK number, but not sure where I spoke to someone, the lady had an accent that made me thing it may have been in HK, but may be completely wrong. Without prompting or asking, she advised me that my seat requests were noted, and then gave me a date that I would be able to access the seating charts to make sure I had the seat I wanted. She also asked if I had any other questions or if I needed to amend the booking or add any notes or requests. Thoroughly nice and helpful lady.

Thanks for any help you can offer.

BBB
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