Originally Posted by
mbreuer
Update... called the elite desk.
The order it seems is due to the order on the original (pre-split) reservation. As all else was equal, seems the order on the original PNR is the tie-breaker. Useful to know when picking seats based on upgrade list order.
The person in the middle seems to have been a glitch that they say they are aware of and are working on. After my call the list seems to have been fixed.
That still doesn't make sense to me. Why was all else equal? One of you is Gold, one Plat. There's no way those are equal, unless you are on UA metal (in which case why split the PNR?). The Plat should be ahead on the upgrade list, even if/after the Gold has been added as a companion.