That's pretty good, not quite as good as 11 days, but still terrific service!

So the passport came 11 days after submission, the passport card 14 days (after a holiday weekend) and the original passport came at 15 days. All in all, a quite good run, with no losses.

Interestingly, the instructions for our daughter's passport asked we bring documentation that she was our daughter, in the form of a birth certificate listing the parents. We expected that they would keep the birth certificate, as well as the old passport, with the submission -- to be returned later. However, the P.O. person made a copy of the birth certificate and gave us back the original. She submitted the copy with the old passport, and in the return, we rec'd the old passport and the copy of the birth certificate. Don't get it.

daloosh