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Thread: Misconnect; lesson learned.
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Old Jan 24, 2012 | 1:45 pm
  #24  
javabytes
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Originally Posted by jsmith50
I was delayed from MSY-MEM Sunday night and called the DM line seeking advice on available flights and was told that they could SDC me but they could not "protect" me on another flight. Perhaps an issue of the willingness of a customer service agent to make things happen?!?
Were you connecting, or just flying MSY-MEM? I could understand unwillingness to do so if you were just flying the one segment. I was protected Sunday after MX endangered a connection.
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