FlyerTalk Forums - View Single Post - Misconnect; lesson learned.
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Old Jan 24, 2012 | 1:36 pm
  #23  
jsmith50
 
Join Date: Jul 2011
Location: ATL
Programs: Delta DM, 4MM, SC, AmEx Reserve, UA Plat, SPG/Marriott Platinum, Hertz Gold
Posts: 2,383
Originally Posted by javabytes
They can't have ended this program, unless they did it within the last two days, because I just did it on Sunday.
I was delayed from MSY-MEM Sunday night and called the DM line seeking advice on available flights and was told that they could SDC me but they could not "protect" me on another flight. Perhaps an issue of the willingness of a customer service agent to make things happen?!?
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