Originally Posted by
sadiqhassan
While other airlines strictly follow this rule, Emirates is known to be willing to change EK issued (176 ticket #) tickets before departure even if they have been issued with an agency. I have personal experience with this.
Indeed, when it comes to changes, Emirates doesn't really care where you booked the ticket from provided it is issued on their stock.
Refunds are another story though - those have to be processed through the issuing agency due to money laundering regulations in many countries.