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Thread: Is this fair?
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Old Jan 21, 2012 | 9:08 am
  #8  
sadiqhassan
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Originally Posted by Jensine
I booked through expedia because, I cannot book a flight out of COO directly on Emirates homepage.

According to Expedia, they have tried to talk to Emirates, but my booking code does not allow for changing the flight date. If emirates had accepted the change, I could have saved a visa and two nights on an expensive airport hotel.

Personally, I think that Expedia has not tried hard enough to explain the situation to Emirates. According to Expedia, it was Emirates who told them about the cancelation. There are other flights out of COO on the 25. but none that cooperate with Emirates, so that was also ruled out.

When I get home, I will try to get Expedia to cover my expenses since I bought the ticket with them.

Getting my money back was not an option. I am from Denmark, and in Benin on vacation, leaving for another vacation in India. Tickets out of COO on such short notice was 60 % more than the original ticket and with very bad connections. So I was forced to accept this solution. Now I hope, that Ibis Lagos is a decent hotel with a nice pool :-)
Two words. Expedia sucks. Call Emirates directly and explain the situation. You might need to escalate to a supervisor but free changes or not, EK should move you to the 24th flight from LOS.
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