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Old Jan 20, 2012 | 9:26 am
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merc1234
10 Years on Site
 
Join Date: Feb 2011
Location: Jersey City, NJ
Programs: UA GS, AA Exec Plat, Bonvoy Ambassador, Hyatt Globalist
Posts: 350
DL/KL EC problem

I recently booked a trip on KLM.com from EWR to DEL via AMS and a return from DEL to EWR via AMS (all KL coded flights). The EWR-AMS and AMS-EWR are operated by Delta, so after calling them I was able to book my discounted (GM) Economy Comfort seats. However, when I go to KLM.com and enter my booking code it does not recognize me as Skyteam Elite + and doesn't give me the discounted Economy Comfort price. I called KLM directly and they said that the seats are free for Skyteam Elite + She assigned me free EC seats on my two KL flights. Now if I log in to DL.com and KLM.com all the correct seats are shown, but I am not convinced about these free KL EC seats. I am willing to pay for the seats, but every time I call KLM they keep saying everything is fine and that seats are for me. How do I make sure I actually get these KL EC seats?
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