Originally Posted by
Marathon Man
I did a short search in FT and could not really find anything on this so forgive me if it's out there...
I have had my e-miles account put 500 miles into DL for years now and it's been working fine. I did not have a DL CC but now do have the DL Amex.
I now wish to change things to my United instead. I do not currently have a UA CC but will get one later. Anyway, I wish to pour into UA instead of DL and I figured switching may be possible, but I am finding I may be wrong.
One option might be to cancel. I only have 5 miles in my account right now, and 500 are pending to move to my DL from a Jan 4 deposit. So now is a good time to do a switch if I need to, because I have little to lose (if that pending amount is still safe or if I wait.) I asked CS in an email if I can switch, if I should cancel and re join, and what the status of the pending miles would be, or if I wait, how long should I wait?
They did not answer me except to put in some of their rules, already found in the T&Cs. Below is the email exchange I did with them today - mine on bottom, their reply on top. My question to FT is, do people here have another way, a workaround, a method that can be doable. I do have a second property in another state and could show them that (one of their rules is that you need to have moved 50 miles away) but if there are better options I would love to hear them. Thanks:
Request to Change airline sponsor
Dear Member,
Currently, our charter sponsors include Delta Air Lines®, US Airways®, United® / Continental®, AirTran Airways®, Hilton HHonors®, Priority Club® Rewards, Frontier Airlines or Alaska Airlines®, Amazon Gift Card®.
If you wish to change your preference to another e-Miles sponsor, you may do so for one of the following reasons, subject to the e-Miles Member Agreement.
You move fifty (50) miles or more from your current address.
There is a significant reduction or elimination in service to your city with your selected Sponsor
Your selected Sponsor is no longer an e-Miles participating sponsor.
Other conditions could apply on a case-by-case basis, subject to e-Miles Member Agreement.
If you qualify for one of these reasons, please contact Member Services (Reply to this email). Please include in your reply:
1. Your current membership information, (Full name, zip code)
2. The reason for your sponsor switch along with any supporting materials,
3. Your primary e-mail address,
4. Your current frequent flyer airline and number for authentication
5. Your new preferred frequent flyer airline and number.
Once this information is received, we will be able to finalize your request.
Your account will then be researched and you will be notified within 7 – 14 business days if your request will be honored.
Thanks again for being part of the program
Carla
*****************************
From: MM
Sent: Thursday, January 19, 2012 8:15 AM
To: e-Miles Info
Subject: membership question
Hello,
My e-miles account feeds into Delta Sky Miles and I have been happy with it but I now wish to change to United Mileage Plus via a special e-miles sweepstakes email invitation I received.
I skimmed through some rules in your system and I read that one way to do this would be to cancel one's membership and basically start over. I only have 5 miles in there right now anyway so it wont hurt to lose just those.
However, I did recently do a deposit that is pending to go over to my Delta account, XXXXXXXX and I would hope to NOT lose those. This is pasted in from my account:
01/04/2012 500 miles PendingPending Delta
Therefore, I am wondering if you have advise on this: Do I cancel/change my account now knowing from you that those points will be ok because they are already en route, or do I wait? If I wait, how long would you estimate before they make it to Delta? The reason I am asking that is because my special email invite for the other program ends on 2/29/12.