Originally Posted by
eightblack
Actually, I remember this problem. I have 2 kids and when I tried to enroll them online - saw the exact same error message. The problem is you cant actually enrol them online. You have to fax Skywards their enrollment forms. Seems bizarre. But sadly true.
Same problem I had - back in 2009. To make matters only worse, the only reply I could get out of EK Customer Service was to try again. They were not even aware of the problem.