Originally Posted by kebosabi

my mother once lost her Costco AMEX issued in the US while visiting Japan. I called AMEX USA on her behalf and they had a replacement AMEX waiting for her at the nearest AMEX Travel Center in Tokyo. They provided her with a generic AMEX Green Card that was issued by AMEX Japan as a temporary measure, while her replacement Costco AMEX was sent to her permanent address in the US.