FlyerTalk Forums - View Single Post - [PROMO] SPG Better by the Night (through April 8, 2012)
Old Jan 9, 2012, 12:25 pm
  #7  
gfowler-ord-1k
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by gfowler-ord-1k
Most companies use the published T&C to resolve any discrepancies on promos. In this case there is nothing in the "early insight" T&Cs that excluded Asia Pacific. Those who implement the promo generally code from a requirements document that should be consistent with the T&Cs. If the requirements stated essentially the same thing as the T&Cs, AP would have been included. Maybe it would have been noticed and corrected, maybe not.
.....
I brought up the inconsistencies to prevent such an issue with SPG. I bet it will be perfectly clear what properties are included/excluded when these pages next see daylight.
And it is. The individual nonparticipating Asia Pacific properties are listed.
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