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Thread: How Do Airlines Know Your OW Status?
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Old Jan 7, 2012 | 4:09 am
  #18  
Swanhunter
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I've had this issue with CX. Despite being BA Gold/Emerald for over 10 years their systems think I am a basic member. No amount of complaining fixes the problem and I was denied lounge access in KUL last month.

Now boycotting CX and KA which is a shame.
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