Perhaps a team dedicated to servicing American Airlines co-branded cards.
In that case you'd think they would have their story straight about EMV issuance, since it seems to have started with the AA cards (starting with the Executive card, which only comes in MasterCard).
Originally Posted by
danpeake
My understanding is that it may just be for "World Elite" MasterCards.
In that case, I wonder if they'll let me change to MasterCard? It seems like Visa/AmEx-network cards are the red-headed stepchildren of the Citi card product catalog.