Originally Posted by
seacarl
I followed the procedure for scanning BPs and ticket receipt and submitting to
[email protected] almost three weeks ago and have not received anything beyond an initial automated response. This was for a missing flight credit.
Is a 3-week delay normal? Is there any kind of elite escalation?
That's about how long everything seems to be taking on both sides these days. I had a similar delay from UA when sending in for a flight in November.